The process of helping you reach your goals
Each of our clients undertakes a six step process in order to reach their goals.
Your Life | Your Money
We get to know you
As we get to know you we’ll ask a lot of questions because you have a story about who you are, how you got here and where you want to go. Getting to know you is essential to providing you with the best possible advice.
We uncover your goals
As part of the process, we’ll be discussing what your goals are. For some people this is easy, you know exactly what you want and when you want it, but for others this process is about finding out what’s really important to you and what you’d like to see in the future.
Your goals might be as all-encompassing as “Making sure I can maintain my current lifestyle now and forever”, or as specific as wanting “To save enough for my child to go to the school I want them to.” It can range from “I want a vintage car collection” to “I want to invest some money but have no idea where to start”, we’ve seen it all.
This is usually covered in our first, free of charge meeting. If you want to proceed there are fees involved and we’ll talk you through these once we have an idea of the work we’ll be doing with you.
Once we know the facts about you, and what you want to do, we’re ready for the next step.
We explore the possibilities
We bring your information together and model the best way to get you to your goals with low risk and high certainty. In this process we’ll often work through multiple scenarios to ensure the best outcome for our clients. We then assess the merits of products and which ones will suit you the best.
For more info about which companies we use, check out our ‘alliance partners’ at the bottom of the Home page.
Our advice gives you get the benefit of our years of experience and knowledge of the changing landscape including legislative, economic and product changes.
We give great advice
We will write you a document called a Statement of Advice. This is a comprehensive document that outlines your existing situation, our recommendations in detail, the implications for you and all the fees and charges involved. It also includes projections so you can see where the advice is taking you and when you should achieve your goals.
We make it happen
Turning the advice into action, precisely in line with our recommendations, is an important role and one that we work with you to fulfill. We will step you through the paperwork required, lodge forms and respond to queries on your behalf. We make every effort to ensure the implementation process is as simple for you as can be.
We keep you on track
Putting a plan in place is a very important first step, but a plan is only as good as the follow through over the months and years to come. We keep you on track by providing accountability and keeping you on top of the changes taking place around you.
Circumstantial changes, governments changing legislation and changes that go on within our industry can all mean that your plan needs revising. Sometimes these changes work for us, allowing goals to be brought closer. Other times these changes go against us and make goals harder to reach.
By providing a service of ongoing review, you will always have someone in your corner watching out for you. When things change, our ongoing service will help you to adjust your plan and adapt to make the most of the changes.